Who We Are

Our mission is to add value to each project we initiate for our law firm clients, through our combination of extensive software and training experience, our deep knowledge of the products we support, our technology skills, and our solid legal industry background.


KSEphoto2_resize-132x200Karen Easton

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Karen has been helping professional offices in eastern Massachusetts, New Hampshire, and Maine to maximize the value of their billing and practice management software for over two decades. After stints as an educator and a senior project manager in financial consulting, she began leading business software training classes. Karen has presented advanced classes for the Flaschner Judicial Institute and provided instruction to businesses on office software. She began her law technology career after attending a Boston Computer Society presentation on Timeslips in the late 1980s, and remains one of its longest-tenured Certified Consultants. She was a charter member of the Timeslips Steering Committee, a liaison between Sage US and its users. She is also a Certified Independent Consultant for LexisNexis Time Matters and Billing Matters. Karen’s specialties include customizing software, streamlining workflow, and training users in offices of one to 30 professionals. She holds a Bachelor of Arts from Tufts University and a Master of Business Administration from Northeastern University.


michael-gainesMichael Gaines

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Michael is the owner and Principal Consultant for Gaines Database Consulting, LLC. The firm is based in South Carolina, and was founded in 2007 to assist law firms in the southeastern U.S. with implementing and maintaining practice management software. Michael is certified in the LexisNexis Time Matters Application and has been implementing, configuring and training customers on Time Matters since his company’s inception. Michael has built a reputation in the Time Matters consulting environment for the development of reporting and automation utilities for Time Matters users. He is also involved in Database Administration and Programming for higher education institutions, serving as an instructor for the Health Information Technology Workforce Program. Michael received a Bachelor of Business Administration in Management Information Systems from Francis Marion


Ardavan Gurg

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Ardavan Gurg is the founder of Pars Consulting Incorporated, and is a Certified Independent Consultant with considerable experience in building custom client portals, developing custom reports, and developing custom database applications for managing better workflow within a business environment.  Ardavan’s goal in every project is to make the client’s software work more efficiently, through customization tailored to individual business needs.Ardavan conducts training classes and webinars for both new and advanced users, focused on maximizing the use of technology, through practice management systems, to make day-to-day operations more efficient.Upon graduation Ardavan was employed at Acuity Incorporated, a consulting firm focused on 3D engineering, modeling and industrial design. Ardavan spent the next nine years at Merck & Co., Inc.  Among his duties at Merck was training staff in the use of internal Practice Management and Practice Analysis software, working in Merck’s Pacific Northwest Regional office.

Ardavan holds a Bachelor of Business Administration in both Management and Marketing from the University of Portland. While enrolled, Ardavan served on the University’s long term planning board to develop information technology strategies for faculty, students and other parts of the University.

 


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Haig Hovaness

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Haig Hovaness is an experienced IT consultant who works in the New York office of Crosspointe Consulting Group. Haig earned an MBA in information systems and lists over two decades of experience in corporate IT work. He has published numerous articles on information technology and its effects on organizations and society.


SAC Jen_thumbJennifer L. McComb

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Jennifer McComb is a Consultant at Software Analysis Corporation, located near Chicago, IL. Jen brings 15 years of law firm experience to her interaction with clients. Jen is a Certified Paralegal with experience in many areas of law, from assisting attorneys as a secretary and a paralegal, to managing a law office, managing a billing department and acting as a firm IT manager. Her experience and perspective gives her insight into the inner workings of many legal departments and law firms to help determine the right software, processes and procedures to provide the most benefit. Jennifer maintains certification on several practice management, document management and time and billing packages.


SAC Gerri_thumbGerri Lynn Martin

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Gerri Martin began Software Analysis Corporation Chicago, IL in 1984 and remains a Partner in the company. Gerri holds her undergraduate degree in Accountancy and is a CPA. This gives Gerri the business background needed to understand the financial and management implications of implementing software and business processes. In 1990, Gerri obtained a master’s degree in Project Management while graduating with honors. In 1992, she received her PMP certification in Project Management from the Project Management Institute. She is the past Vice President of Professional Development for PMIs Chicagoland Chapter. This project management background lends itself to helping firms streamline their workflow and eliminate needless duplication of effort. Gerri has expertise and maintains certifications in many practice management, case management, time and billing, and accounting packages.


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Alan Phillips

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Alan Phillips is an experienced accountant, and has supported clients as a Sage Certified Consultant since 2002. Prior to that time he spent 13 years in public accounting and 14 years in the private sector, as a controller and financial vice-president. He brings to Crosspointe Consulting Group a deep understanding of the accounting needs of many business types, which complements his skills with software implementation, training and professional advice. Alan’s consulting skills help small businesses more efficiently use their accounting software, and thus enable them to make better and more timely business decisions.


andrea-prigot-125x150Andrea Prigot

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Andrea founded Amicus Consulting, Inc. in 1990, as the first legal technology consulting firm in Westchester County. Her articles on legal technology and ethics have been published in the Westchester County Bar Association and the Westchester Women’s Bar Association newsletters, and she has appeared on various New York State Bar Association programs. She has delivered many presentations on technology topics related to legal practice for the Association of the Bar of the City of New York. Andrea works with a wide variety of law firms, legal departments, and law schools throughout the Greater New York metropolitan area. Andrea is a Certified Independent Consultant (CIC) for LexisNexis Time Matters, a CIC for LexisNexis PCLaw, and a CIC for LexisNexis Billing Matters. She is also a Certified Consultant for Timeslips, a Certified Consultant for Amicus Attorney, and an Authorized VAR/Reseller for Worldox.


SAC Jeanine_thumbJeanine M. Rhode

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Jeanine Rhode is a Partner at Software Analysis Corporation, near Chicago, IL. She holds a Bachelor of Science degree in Legal Administration and is also a Certified Paralegal. Jeanine possesses extensive experience with law office automation, accounting, and human resource / payroll systems. She maintains certification on many accounting, billing and practice management software packages. Jeanine’s background includes law office administration, consulting and human resource employment experience. As a consultant, she has implemented time and billing, practice management, accounting and custom applications in law firms, legal departments and companies of all sizes. She conducts training for all levels of management, one-on-one, online or in classroom style environments.


dana-riel-125x150Dana Riel

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Dana is President and Founder of Business Solutions, Inc., serving the Washington, D.C. metropolitan area since 1985. Her firm is the authorized training center for the region for Time Matters and PCLaw by LexisNexis Corporation; Timeslips and Peachtree Accounting by Sage Software; and QuickBooks by Intuit Corporation. As a trainer, Dana has provided training services to organizations such as the DOD Defense Logistics Agency, Judge Advocate General’s Office (JAG)/Department of the Navy, University of the District of Columbia School of Law, U.S. Department of Commerce and the U.S. Department of Veterans Affairs, as well as with small- to mid-size law firms in the Baltimore-Washington D.C. area. In 2009, she participated in the series of day-long seminars sponsored by the District of Columbia Bar Association Practice Management Section, titled “Basic Training: Learn About Running a Law Office”. Ms. Riel is also a professor in Georgetown University’s Paralegal Studies Program, having taught the course, “Legal Ethics/Legal Technology” in 2009; and “Legal Technology” for the Spring and Summer Semesters of 2010.


jack-schaller-125x150Jack Schaller

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Jack began his career in the software industry in 1984, as Manager of Technology Consulting Services for a regional CPA firm in the Philadelphia area. He formed his own consulting practice in 1989, and has been active in the field of software technology since that time, largely focused on accounting and legal billing software. Jack has worked with a variety of commercial accounting, legal billing, practice management, and document management software products during his twenty plus years in the software consulting field. During his tenure as a software consultant he has garnered many sales and service awards for his work with legal software products, and is a frequent presenter at legal conferences and seminars. Jack is a Certified Independent Consultant (CIC) for LexisNexis Time Matters, and a Diamond-level consultant for Timeslips by Sage.


Steve_SchallerSteve Schaller

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Steve has supported Timeslips clients as a Sage Certified Consultant since 2001, providing implementation, training, customization, data repair and tech support for many law firms and small businesses.  He also specializes in designing custom Crystal Reports for billing and accounting applications, and in this capacity has created reports for  clients in many different venues around the world.