by Jack Schaller | May 1, 2015 | Uncategorized
Having just read John Kirk’s thought-provoking article on “The Egg Theory – What Clients Really Want From Their Lawyers” (available for download from TechnoLawyer by clicking here) I did a bit of soul-searching to turn this around, and...
by Dana Riel | Feb 3, 2015 | Uncategorized
We’ve recently heard from several clients that their software companies are touting the benefits of having a technical support plan. In some cases, those plans may be required if the customer owns and uses the software or application. The plans may have various...
by Dana Riel | Jan 5, 2015 | General Technology, Uncategorized
We all know those old adages – “An apple a day keeps the doctor away.” “See your dentist twice a year.” “Change the oil in your car every 3,000 miles.” There’s truth in these sayings: they and others like them keep us healthy and our lives running smoothly. But what...
by Jack Schaller | Jul 15, 2014 | Uncategorized
In Part 1 of this topic we discussed the culprit of SQL Server log bloat, the symptoms and issues that it may cause and discussed the different recovery modes of SQL Server databases. After reading Part 1 you may have found that your firm is experiencing log bloat...
by Jack Schaller | May 2, 2014 | Uncategorized
I was recently asked to contribute a set of articles to TechnoLawyer on making technology selections for new – or expanded – legal practices, broken out according to budgetary capabilities (from shoestring to no limits). Click this link to read the articles as...
by Dana Riel | May 8, 2013 | Uncategorized
As I write this, we’re wrapping up another “Billing Week” – that time of the month when many of our clients call in for assistance and advice to get them through another billing cycle. Increasingly I am hearing the same lament: “We’ve done the work – why can’t we get...
