Many of our clients provide services to their customers on a project basis. Whether you believe in “Value Billing”, fixed fee pricing, or hourly billing, you need to employ some type of project tracking system to track project progress. That progress comes in many forms. Tracking deadline and deliverable dates, estimating and reporting percentage of completion, and, sometimes, recording hourly time spent, all contribute to your ability to keep your customer informed and happy.
When this information is properly recorded, categorized, and analyzed, you can identify areas in which your firm excels, and those areas needing further review and alignment. If all you do is send out invoices, you are missing management information to help make your business better.