by Dana Riel | Apr 3, 2012 | Uncategorized
During a break in one of our training classes, an attorney proudly showed me his firm’s Aged Accounts Receivable report. “Look at this!” he exclaimed, “Seven pages and we’re up to $1.7 million –isn’t that great!” I smiled politely, but thought to myself, “Get that...
by Dana Riel | Mar 21, 2012 | PC Law
There are times when a client accidentally overpays a bill. Or, the client makes a large retainer payment and there is money left over at the end of a case or matter. This White Paper lists the steps to be taken when this occurs and a firm wishes to return the...
by Jack Schaller | Jan 4, 2012 | General Technology, Practice Management
Okay, you have selected your case management or billing/accounting software, it has been purchased, delivered, installed and it is up and running. Now what? There is a big difference between “installing” the app on your network and...
by Jack Schaller | Dec 9, 2011 | Uncategorized
It is the time of year when your firm may need to change the hourly rates for your partners, associates, and paralegals. What is the most efficient way to do this to ensure that your 2012 billing will go smoothly? In the spirit of holiday giving, Eastern Legal...
by Dana Riel | Nov 8, 2011 | Practice Management
As software consultants, we frequently talk to groups or individuals about the programs we support. Inevitably we are asked – “But which software program do you like best?” The answer is not a matter of “like” or “dislike”; it’s a matter of knowing which program...