by Jack Schaller | Apr 6, 2016 | PC Law, Practice Management
There is a class of law office software called Practice – or Case – Management, which is used extensively in the legal profession. There is another class of software, used by many other professionals outside of the legal industry, called “Project Management”. One...
by Jack Schaller | Mar 28, 2016 | Billing Matters, Document Management, Timeslips
We have had three clients in the past twelve months who have been shocked to learn that they were the victims of embezzlement by “trusted” employees. In all instances these were dependable and loyal employees – until they weren’t. What drives an employee to go over to...
by Jack Schaller | Mar 22, 2016 | Document Management, General Technology, Practice Management, Time Matters
Over the last few days versions of the Crypto virus have been hitting hundreds, if not thousands, of organizations. Some large organizations such as AOL, MSN, and BBC have been victims of this powerful virus and this has affected the networks of some of the most...
by Jack Schaller | Mar 10, 2016 | Amicus Attorney, Clio, General Technology, Practice Management, Time Matters
When was the last time you thought about the experience of prospective clients contacting your office for the first time? What do they hear? Do they typically speak to a professional right away? No? Okay, do they get to speak to a live human? If they are filling out...
by Jack Schaller | Feb 17, 2016 | General Technology, Practice Management
The managing partner of a small law firm walked into the office one morning to find his new associate struggling to turn his desk around ninety degrees. When he asked the associate why he was rearranging the furniture he was told that the associate was having trouble...
