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Report from 2025 ABA TechShow
Staff from Crosspointe Consulting Group attended the 2025 ABA TechShow in Chicago on April 2-5, and came away with various findings and impressions....
Fee Agreements: Because You Can’t Do Business on a Handshake
Dana Riel and David MichaelSixth in a Series Once upon a time, long, long ago, there were those who claimed they could do business “on a...
Business of Law: 5 Ways Your Conflict of Interest System is Broken—and How to Fix It
By Dana Riel and David MichaelFifth in a Series Conflict of interest systems are critical for maintaining ethical standards, client trust, and law...
Business of Law: Confidentiality and Data Security
By Dana Riel and David MichaelFourth in a Series In our last post we talked about competence and diligence: What lawyers think it means, what...
Business of Law: Competence Clarified
What does it mean to be “competent to practice law”? What do attorneys think it means? More to the point, what do clients think it means? ...
Trust Account Management – Where Fiduciary Duty Meets Financial Sense
Second in a series of articles by Dana Riel and David Michael (3-minute read) Holding funds in trust for your clients is one of the most sensitive...
Business of Law: Having the Last Word
Here’s a question: What is the most frequent type of complaint filed against lawyers? Mishandling trust funds. Lack of communication. Fee disputes....
Proactive Management Based (Self) Regulation
Much of life is reactive, sometimes unpleasantly so. Here is the good news. There are ways to be proactive in your law practice; to provide great...
Online Software Has Changed the Law Office Software Debate
The debate over “best-of-breed” versus “all-in-one” software for law office management has long been a critical decision for law firms seeking to...
Announcement: QuickBooks Online Payroll – End of Year Payroll Changes
(2-minute read) As 2024 winds to a close, we think it is important to advise our readers of upcoming changes to their end-of-year processes. ...
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Report from 2025 ABA TechShow
Staff from Crosspointe Consulting Group attended the 2025 ABA TechShow in Chicago on April 2-5, and came away with various findings and impressions. Paramount among those findings is that AI has completely penetrated the law office software marketplace, in almost...
Fee Agreements: Because You Can’t Do Business on a Handshake
Dana Riel and David MichaelSixth in a Series Once upon a time, long, long ago, there were those who claimed they could do business “on a handshake”. That is not the case today. No matter how well an attorney knew the client before they became a client, no matter how...