by David Michael | Apr 13, 2026 | Clio, Law Firm Technology
By David Michael and Claude (2-minute read) When you refer a matter to outside counsel, you don’t stop caring about it. Your client still trusts you, and your reputation is still tied to the outcome. Staying informed — without micromanaging — shouldn’t...
by David Michael | Jun 3, 2025 | Business, Planning, Strategy
The Business of Law requires recognizing factors that affect judgment. When attorneys experience an ethical crisis or lapse, their brains instinctively frame that event through loss aversion psychology. This is different than risk aversion. What is this and how can it...
by David Michael | Nov 18, 2024 | Law Firm Technology, Practice Management
Much of life is reactive, sometimes unpleasantly so. Here is the good news. There are ways to be proactive in your law practice; to provide great legal services to clients and both prevent and defend against ethics complaints. Proactive Management-Based Regulation...
by David Michael | Jul 17, 2024 | Billing Matters, Practice Management, Time Matters
Time Matters is a feature-rich on-premises contact, case, calendar, and document management application. It remains one of the premier products for practice management. I have been installing and supporting Time Matters since version 5, and Crosspointe has been a...
