What YouTube Taught Me

In a May 31st New York Times opinion article titled “What YouTube Taught Me”, author Peter Funt described his experience in using YouTube to learn how to break in a baseball glove. The article listed his conclusions from watching several “instructional” videos: “After...

Raising Security Awareness In Your Firm

It’s all too common lately to read or hear about cybersecurity breaches in organizations. And the causes of most data breaches aren’t complicated. An employee opens an email that promises something desirable. Someone never turns off their workstation. Files are...

Using the Phone Call Manager in PCLaw

“I really wish we could do more with our PCLaw program. It does our billing, keeps track of our trust account beautifully, and the partners and our accountant love the reports. I know there’s more we could do… but I don’t know how.” We frequently hear this from...

PCLaw 14 – How to E-mail Bills

We are 15 years into the 21st Century, yet there are firms who still use “snail mail” as the means for sending bills to clients.  Here are some of the reasons: The firm enjoys paying for postage and using up their stationery The firm likes the time it takes for the...