by Crosspointe Consulting Group | Apr 15, 2025 | Document Management, Law Firm Technology
by David Michael and Dana Riel Document management is more than a system or software , it is a proactive frame of mind. Here are five perspectives regarding the ‘State of your Documents’: We know where documents go.Documents arrive on flash drives, get saved to...
by Crosspointe Consulting Group | Apr 8, 2025 | Consulting, Law Firm Technology, Technical
Staff from Crosspointe Consulting Group attended the 2025 ABA TechShow in Chicago on April 2-5, and came away with various findings and impressions. Paramount among those findings is that AI has completely penetrated the law office software marketplace, in almost...
by Crosspointe Consulting Group | Mar 25, 2025 | Business, Law Firm Technology, Practice Management
Dana Riel and David MichaelSixth in a Series Once upon a time, long, long ago, there were those who claimed they could do business “on a handshake”. That is not the case today. No matter how well an attorney knew the client before they became a client, no matter how...
by Crosspointe Consulting Group | Mar 11, 2025 | Business, Practice Management, Strategy
By Dana Riel and David MichaelFifth in a Series Conflict of interest systems are critical for maintaining ethical standards, client trust, and law firm reputation. Yet, many struggle with outdated or inconsistent processes. Here are five common pitfalls and practical...
by Crosspointe Consulting Group | Feb 18, 2025 | Business, Law Firm Technology
By Dana Riel and David MichaelFourth in a Series In our last post we talked about competence and diligence: What lawyers think it means, what clients think it means, and what it really means. Interestingly, Model Rule 1.1 has a Comment (8) which states: To maintain...
